Orders are typically processed within 1–2 business days. Once your order has been processed, shipping usually takes 6–8 business days. In total you can expect your order to arrive within 7–10 business days.

For more detailed information please refer to our Shipping Policy.

Not at all. We offer free shipping on every order throughout Australia. For more information please see our Shipping Policy.

At this time we only deliver orders within Australia and do not ship internationally.

Yes you can. Simply request a cancellation within 24 hours of placing your order and get in touch with us as soon as possible so we can assist you through the process.

You can monitor your order progress by visiting the Track Order page on our website. Once your order has been shipped you will also receive a confirmation email containing your tracking number.

We are truly sorry if this happens. If you receive a damaged or defective product we will gladly replace it at no additional cost. Simply Contact Us and return the item within 30 days of receiving it and we will take care of the rest.

For complete details please refer to our Return Policy.

We provide a 30 day return period for eligible items. For full terms and conditions please visit our Return Policy page.

Once we have received and inspected your returned item we will begin processing your refund. The amount is typically credited back to your original payment method within 7 business days. This may vary slightly depending on your bank or payment provider.

For additional information please refer to our Refund Policy.

For step by step guidance on how to exchange a product please review our Return Policy page. If you need any further assistance our support team is always happy to help.

Yes we do. We are happy to accommodate bulk orders. Simply reach out to our support team with your requirements and we will assist you with pricing details and order processing.

You can contact our support team through our Contact Us page or by sending us an email support@vibesofsilence.com

We aim to get back to you within 1–2 business days and will do our best to assist you as quickly as possible.